Step By Step guide for Vicidial scratch installation with asterisk 1.8 or Asterisk 1.4 on Centos 5.X

Vicidial Scratch Installation  with Asterisk 1.8 or asterisk 1.4 & Lastet Dahdi Libpri  in Centos 5.X

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Steps Involved

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1. Centos 5.9 installation in Linux text mode

2. Dependicies installation for vicidial asterisk

3. asterisk , Dahdi ,libpri installation

4. vicidial installation
5. Final touch

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Step 1 : Centos 5.9 installation in Linux text mode

Centos 5.9 iso download link 

1.full DVD direct download link centos5.9iso

2.nestinstall iso download link centos5.9isonetinstall

3.full DVD torrent download link centos5.9isotorrent

you can use any one of the above download link 

Check this link to install centos in linux text mode for vicidial installation link
For netinstall step check this link

Step 2 : Dependicies Installations for vicidial & asterisk
--> ssh the server using software putty from a pc

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Update the Os

........................................................................................................

yum -y update

reboot

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Dependicises

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Install the Following software

yum install gcc gcc-c++ php php-devel php-gd gd-devel php-mbstring php-mcrypt php-imap php-ldap php-mysql php-odbc php-pear php-xml php-xmlrpc curl curl-devel perl-libwww-perl ImageMagick libxml2 libxml2-devel httpd libpcap libpcap-devel ncurses ncurses-devel screen sox mysql-server mysql-devel ntp kernel-devel mutt

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Settingup Mysql

........................................................................................................

mysql_install_db

/etc/init.d/mysqld start

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CPAN modules installation

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perl -MCPAN -e shell

You will then go through CPAN setup, just hit ENTER for most prompts except
for the mirrors list, you will want to select at least 4 mirrors

• yes for manual configuration
• enter for the next 18 prompts
• for the "make install" option, it's a good idea to add UNINST=1
• enter for the next 4 prompts
• select your continent and country
• select a few cpan mirrors
• enter for the next 2 prompts

Once you see the cpan> prompt you can begin installing modules.
####################

   - install MD5
   - install Digest::MD5
   - install Digest::SHA1
   - install readline           (just hit Enter when it asks for operator)
   - install Bundle::CPAN
   - reload cpan
   - install Pod::Usage
   - install Getopt::Long

   - install DBI

   - force install DBD::mysql

   - install Net::Telnet

   - install Time::HiRes

   - install Net::Server

   - install Mail::Sendmail

   - install Unicode::Map 

   - install Jcode

   - install Spreadsheet::WriteExcel

   - install OLE::Storage_Lite

   - install Proc::ProcessTable

   - install IO::Scalar

   - force install Scalar::Util

   - install Spreadsheet::ParseExcel

   - install Archive::Zip

   - install Compress::Raw::Zlib

   - install Spreadsheet::XLSX

   - install Test::Tester

   - install Spreadsheet::ReadSXC

   - install Text::CSV

   - install Test::NoWarnings

   - install Text::CSV_PP

   - install File::Temp

   - install Text::CSV_XS

   - install Spreadsheet::Read

   - install LWP::UserAgent

   - install HTML::Entities

   - install HTML::Strip

   - install HTML::FormatText

   - install HTML::TreeBuilder

   - install Switch

   - install Time::Local

   - install MIME::Decoder

   - install Mail::POP3Client

   - install Mail::IMAPClient

   - install Mail::Message

   - install IO::Socket::SSL

quit

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Installing the Asterisk-Perl module

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cd /usr/src

wget http://download.vicidial.com/required-apps/asterisk-perl-0.08.tar.gz

tar -xvzf asterisk-perl-0.08.tar.gz

cd asterisk-perl-0.08

perl Makefile.PL

make all

make install

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Addinitonal Softwares (Lame,ttyload,mtop,sipsak,eaccelerator....)

........................................................................................................

download all to usr/src directory
cd /usr/src

wget http://downloads.sourceforge.net/project/lame/lame/3.98.2/lame-398-2.tar.gz

wget http://download.vicidial.com/required-apps/ttyload-0.5.tar.gz

wget http://www.ex-parrot.com/~pdw/iftop/download/iftop-0.17.tar.gz

wget http://download.vicidial.com/required-apps/mtop-0.6.6.tar.gz

wget http://jeremy.zawodny.com/mysql/mytop/mytop-1.6.tar.gz

wget http://download.vicidial.com/required-apps/sipsak-0.9.6-1.tar.gz

wget http://download.vicidial.com/required-apps/pl241src.tar.gz

wget http://download.vicidial.com/required-apps/eaccelerator-0.9.5.3.tar.bz2

Untar All

cd /usr/src
tar -xvzf lame-398-2.tar.gz
tar -xvzf ttyload-0.5.tar.gz
tar -xvzf iftop-0.17.tar.gz
tar -xvzf mtop-0.6.6.tar.gz
tar -xvzf mytop-1.6.tar.gz
tar -xvzf sipsak-0.9.6-1.tar.gz
tar -xvzf pl241src.tar.gz
tar -xvjf eaccelerator-0.9.5.3.tar.bz2

Install the softwares
cd /usr/src/lame-398-2
./configure
make
make install

cd /usr/src/ttyload-0.5
make
make install

cd /usr/src/iftop-0.17
./configure
make
make install

cd /usr/src/mtop-0.6.6
perl Makefile.PL
make
make install

cd /usr/src/mytop-1.6
perl Makefile.PL
make
make install

cd /usr/src/sipsak-0.9.6-1
./configure
make
make install

cd /usr/src/pl241src/src
make 
make install
mkdir -p /var/www/html/vicidial/ploticus/
cp pl /var/www/html/vicidial/ploticus/

cd /usr/src/eaccelerator-0.9.5.3

export PHP_PREFIX="/usr"
$PHP_PREFIX/bin/phpize
./configure --enable-eaccelerator=shared --with-php-config=$PHP_PREFIX/bin/php-config
make
make install
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PHP Settings
........................................................................................................

vi /etc/php.ini

search for below words and change (hint press / and type the word to search and press n to next

error_reporting  =  E_ALL & ~E_NOTICE
memory_limit = 48M
short_open_tag = On
max_execution_time = 330
max_input_time = 360
post_max_size = 48M
upload_max_filesize = 42M
default_socket_timeout = 360

save and exit

vi /etc/php.ini

search for the line 

;;;;;;;;;;;;;;;;;;;;;;

 

; Dynamic Extensions ;

 

;;;;;;;;;;;;;;;;;;;;;;

 

and add the below setting under the Dynamic Extensions

;;;;;;;;;;;;;;;;;;;;;;

 

; Dynamic Extensions ;

 

;;;;;;;;;;;;;;;;;;;;;;

zend_extension="/usr/lib/php/modules/eaccelerator.so"
eaccelerator.shm_size="48"
eaccelerator.cache_dir="/tmp/eaccelerator"
eaccelerator.enable="1"
eaccelerator.optimizer="1"
eaccelerator.check_mtime="1"
eaccelerator.debug="0"
eaccelerator.filter=""
eaccelerator.shm_max="0"
eaccelerator.shm_ttl="0"
eaccelerator.shm_prune_period="0"
eaccelerator.shm_only="0"
eaccelerator.compress="1"
eaccelerator.compress_level="9"

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Eaccelerator setting

........................................................................................................

mkdir /tmp/eaccelerator

chmod 0777 /tmp/eaccelerator

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settings up web config for vicidial

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vi /etc/httpd/conf/httpd.conf

change

CustomLog logs/access_log common

to

CustomLog /dev/null common

To enable web browsing of Recordings on Asterisk server, add this at last line:

Alias /RECORDINGS/ "/var/spool/asterisk/monitorDONE/"

<Directory "/var/spool/asterisk/monitorDONE">
    Options Indexes MultiViews
    AllowOverride None
    Order allow,deny
    Allow from all
        <files *.mp3>
            Forcetype application/forcedownload
        </files>
</Directory>

save and exit

run
/etc/init.d/httpd restart

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Step 3: Asterisk , Dahdi & Libpri installation

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mkdir /usr/src/asterisk
cd /usr/src/asterisk
**Note asterisk 1.8 or asterisk 1.4 the installation is same. so decide which once you want and download the source file
** Asterisk 1.4 tested and supported by vicidial
** Asterisk 1.8 for vicidial  is still in Beta , use under your own risk
For asterisk 1.8
wget http://downloads.vicidial.com/beta-apps/asterisk-1.8.21.0-vici-beta.tar.gz
For asterisk 1.4
wget http://downloads.vicidial.com/required-apps/asterisk-1.4.39.1-vici.tar.gz

Dahdi & Libpri
wget http://downloads.digium.com/pub/telephony/dahdi-linux-complete/dahdi-linux-complete-current.tar.gz
wget http://downloads.asterisk.org/pub/telephony/libpri/libpri-1.4-current.tar.gz

untar and installation
tar -xvzf asterisk-1.8.21.0-vici-beta
tar -xvzf dahdi-linux-complete-current
tar -xvzf libpri-1.4-current.tar.gz

LibPri installation
cd /usr/src/asterisk

cd cd libpri-1.4.14
make clean
make
make install

Dahdi Installation

cd /usr/src/asterisk/
cd dahdi-linux-complete-2.6.2+2.6.2/       --> as of apr2013 my current dahdi version is 2.6.2
make all
make install
make config

Asterisk Installation
** follow same for asterisk 1.4
cd /usr/src/asterisk-1.8.21.0-vici-beta
./configure
make clean
make
make install
make samples
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Enabling the asterisk to start at startup

........................................................................................................
cp /usr/src/asterisk/asterisk-1.8.21.0-vici-beta/contrib/init.d/rc.redhat.asterisk /etc/init.d/asterisk

chkconfig --add asterisk
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Installing Sound files
........................................................................................................
downloading the sound files
cd /usr/src
wget http://downloads.asterisk.org/pub/telephony/sounds/asterisk-core-sounds-en-ulaw-current.tar.gz
wget http://downloads.asterisk.org/pub/telephony/sounds/asterisk-core-sounds-en-wav-current.tar.gz
wget http://downloads.asterisk.org/pub/telephony/sounds/asterisk-core-sounds-en-gsm-current.tar.gz
wget http://downloads.asterisk.org/pub/telephony/sounds/asterisk-extra-sounds-en-ulaw-current.tar.gz
wget http://downloads.asterisk.org/pub/telephony/sounds/asterisk-extra-sounds-en-wav-current.tar.gz
wget http://downloads.asterisk.org/pub/telephony/sounds/asterisk-extra-sounds-en-gsm-current.tar.gz
wget http://downloads.asterisk.org/pub/telephony/sounds/asterisk-moh-opsound-gsm-current.tar.gz
wget http://downloads.asterisk.org/pub/telephony/sounds/asterisk-moh-opsound-ulaw-current.tar.gz
wget http://downloads.asterisk.org/pub/telephony/sounds/asterisk-moh-opsound-wav-current.tar.gz

Setting the sounds in place
cd /var/lib/asterisk/sounds
tar -zxf /usr/src/asterisk-core-sounds-en-gsm-current.tar.gz
tar -zxf /usr/src/asterisk-core-sounds-en-ulaw-current.tar.gz
tar -zxf /usr/src/asterisk-core-sounds-en-wav-current.tar.gz
tar -zxf /usr/src/asterisk-extra-sounds-en-gsm-current.tar.gz
tar -zxf /usr/src/asterisk-extra-sounds-en-ulaw-current.tar.gz
tar -zxf /usr/src/asterisk-extra-sounds-en-wav-current.tar.gz

mkdir /var/lib/asterisk/mohmp3
mkdir /var/lib/asterisk/quiet-mp3
mkdir /var/lib/asterisk/default
cd /var/lib/asterisk
ln -s mohmp3 default
ln -s moh mohmp3
cd mohmp3
tar -zxf /usr/src/asterisk-moh-opsound-gsm-current.tar.gz
tar -zxf /usr/src/asterisk-moh-opsound-ulaw-current.tar.gz
tar -zxf /usr/src/asterisk-moh-opsound-wav-current.tar.gz
rm -rf CHANGES*
rm -rf LICENSE*
rm -rf CREDITS*
cd /var/lib/asterisk/moh
rm -rf CHANGES*
rm -rf LICENSE*
rm -rf CREDITS*
cd /var/lib/asterisk/sounds
rm -rf CHANGES*
rm -rf LICENSE*
rm -rf CREDITS* 
cd /var/lib/asterisk/quiet-mp3

sox ../mohmp3/macroform-cold_day.wav macroform-cold_day.wav vol 0.25
sox ../mohmp3/macroform-cold_day.gsm macroform-cold_day.gsm vol 0.25
sox -t ul -r 8000 -c 1 ../mohmp3/macroform-cold_day.ulaw -t ul macroform-cold_day.ulaw vol 0.25
sox ../mohmp3/macroform-robot_dity.wav macroform-robot_dity.wav vol 0.25
sox ../mohmp3/macroform-robot_dity.gsm macroform-robot_dity.gsm vol 0.25
sox -t ul -r 8000 -c 1 ../mohmp3/macroform-robot_dity.ulaw -t ul macroform-robot_dity.ulaw vol 0.25
sox ../mohmp3/macroform-the_simplicity.wav macroform-the_simplicity.wav vol 0.25
sox ../mohmp3/macroform-the_simplicity.gsm macroform-the_simplicity.gsm vol 0.25
sox -t ul -r 8000 -c 1 ../mohmp3/macroform-the_simplicity.ulaw -t ul macroform-the_simplicity.ulaw vol 0.25
sox ../mohmp3/reno_project-system.wav reno_project-system.wav vol 0.25
sox ../mohmp3/reno_project-system.gsm reno_project-system.gsm vol 0.25
sox -t ul -r 8000 -c 1 ../mohmp3/reno_project-system.ulaw -t ul reno_project-system.ulaw vol 0.25
sox ../mohmp3/manolo_camp-morning_coffee.wav manolo_camp-morning_coffee.wav vol 0.25
sox ../mohmp3/manolo_camp-morning_coffee.gsm manolo_camp-morning_coffee.gsm vol 0.25
sox -t ul -r 8000 -c 1 ../mohmp3/manolo_camp-morning_coffee.ulaw -t ul manolo_camp-morning_coffee.ulaw vol 0.25
........................................................................................................
Installing the Latest Vicidial  ie SVN
........................................................................................................
yum -y install subversion
cd /usr/src
mkdir astguiclient
cd astguiclient

svn checkout svn://svn.eflo.net:3690/agc_2-X/trunk

cd trunk

perl install.pl

**when promots jsut press enter except for below three ptions*

server webroot path or press enter for default[/srv/htdocs]:/var/www/html

Enter asterisk version or press enter for default: [1.4]1.8

Copy sample configuration files to /etc/asterisk/ ? [n]y

........................................................................................................

Creating Vicidial Database

........................................................................................................

 mysql -p   -- if password not set then press enter
CREATE DATABASE `asterisk` DEFAULT CHARACTER SET utf8 COLLATE utf8_unicode_ci;
GRANT SELECT,INSERT,UPDATE,DELETE,LOCK TABLES on asterisk.* TO cron@'%' IDENTIFIED BY '1234';
GRANT SELECT,INSERT,UPDATE,DELETE,LOCK TABLES on asterisk.* TO cron@localhost IDENTIFIED BY '1234';
GRANT RELOAD ON *.* TO cron@'%';mysql>GRANT RELOAD ON *.* TO cron@localhost;
flush privileges;
SET GLOBAL connect_timeout=60;mysql>use asterisk;
\. /usr/src/astguiclient/trunk/extras/MySQL_AST_CREATE_tables.sql
\. /usr/src/astguiclient/trunk/extras/first_server_install.sql
\. /usr/src/astguiclient/trunk/extras/sip-iax_phones.sql

quit

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updating the area codes 

........................................................................................................
run the below command at linux terminal as root user

/usr/share/astguiclient/ADMIN_area_code_populate.pl

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Entering the startup scripts and services in rc.local

........................................................................................................

open the rc.local and paste the below entries

vi /etc/rc.d/rc.local

copy and paste the below details in rc.local

### sybsys local login
touch /var/lock/subsys/local

# OPTIONAL enable ip_relay(for same-machine trunking and blind monitoring)
# /usr/share/astguiclient/ip_relay/relay_control start  2>/dev/null 1>&2

# Disable console blanking and powersaving
/usr/bin/setterm -blank
/usr/bin/setterm -powersave off
/usr/bin/setterm -powerdown

### start up the MySQL server
/etc/init.d/mysqld start

### start up the apache web server
/etc/init.d/httpd start

### roll the Asterisk logs upon reboot
/usr/share/astguiclient/ADMIN_restart_roll_logs.pl

### clear the server-related records from the database
/usr/share/astguiclient/AST_reset_mysql_vars.pl

### load zaptel drivers
modprobe dahdi
modprobe dahdi_dummy
/usr/sbin/dahdi_cfg -vvvvvvvvvvvv

### sleep for 20 seconds before launching Asterisk
sleep 20

### start up asterisk
/usr/share/astguiclient/start_asterisk_boot.pl

save and exit

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Cron jos entries

........................................................................................................

crontat -e

copy and paste the below entries and save and exit
for the latest vicidial cron jobs refer docs folder under downloaded vicidial source fi

### recording mixing/compressing/ftping scripts
0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_mix.pl
0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_mix.pl --MIX
#0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_VDonly.pl
1,4,7,10,13,16,19,22,25,28,31,34,37,40,43,46,49,52,55,58 * * * * /usr/share/astguiclient/AST_CRON_audio_2_compress.pl --MP3
#2,5,8,11,14,17,20,23,26,29,32,35,38,41,44,47,50,53,56,59 * * * * /usr/share/astguiclient/AST_CRON_audio_3_ftp.pl --MP3

### keepalive script for astguiclient processes
* * * * * /usr/share/astguiclient/ADMIN_keepalive_ALL.pl

### kill Hangup script for Asterisk updaters
* * * * * /usr/share/astguiclient/AST_manager_kill_hung_congested.pl

### updater for voicemail
* * * * * /usr/share/astguiclient/AST_vm_update.pl

### updater for conference validator
* * * * * /usr/share/astguiclient/AST_conf_update.pl

### flush queue DB table every hour for entries older than 1 hour
11 * * * * /usr/share/astguiclient/AST_flush_DBqueue.pl -q

### fix the vicidial_agent_log once every hour and the full day run at night
33 * * * * /usr/share/astguiclient/AST_cleanup_agent_log.pl
50 0 * * * /usr/share/astguiclient/AST_cleanup_agent_log.pl --last-24hours
## uncomment below if using QueueMetrics
#*/5 * * * * /usr/share/astguiclient/AST_cleanup_agent_log.pl --only-qm-live-call-check

## uncomment below if using Vtiger
#1 1 * * * /usr/share/astguiclient/Vtiger_optimize_all_tables.pl --quiet

### updater for VICIDIAL hopper
* * * * * /usr/share/astguiclient/AST_VDhopper.pl -q

### adjust the GMT offset for the leads in the vicidial_list table
1 1,7 * * * /usr/share/astguiclient/ADMIN_adjust_GMTnow_on_leads.pl --debug

### reset several temporary-info tables in the database
2 1 * * * /usr/share/astguiclient/AST_reset_mysql_vars.pl

### optimize the database tables within the asterisk database
3 1 * * * /usr/share/astguiclient/AST_DB_optimize.pl

## adjust time on the server with ntp
30 * * * * /usr/sbin/ntpdate -u pool.ntp.org 2>/dev/null 1>&2

### VICIDIAL agent time log weekly and daily summary report generation
2 0 * * 0 /usr/share/astguiclient/AST_agent_week.pl
22 0 * * * /usr/share/astguiclient/AST_agent_day.pl

### VICIDIAL campaign export scripts (OPTIONAL)
#32 0 * * * /usr/share/astguiclient/AST_VDsales_export.pl
#42 0 * * * /usr/share/astguiclient/AST_sourceID_summary_export.pl

### remove old recordings more than 7 days old
#24 0 * * * /usr/bin/find /var/spool/asterisk/monitorDONE -maxdepth 2 -type f -mtime +7 -print | xargs rm -f

### roll logs monthly on high-volume dialing systems
#30 1 1 * * /usr/share/astguiclient/ADMIN_archive_log_tables.pl

### remove old vicidial logs and asterisk logs more than 2 days old
28 0 * * * /usr/bin/find /var/log/astguiclient -maxdepth 1 -type f -mtime +2 -print | xargs rm -f
29 0 * * * /usr/bin/find /var/log/asterisk -maxdepth 3 -type f -mtime +2 -print | xargs rm -f
30 0 * * * /usr/bin/find / -maxdepth 1 -name "screenlog.0*" -mtime +4 -print | xargs rm -f

........................................................................................................

Final Touch

........................................................................................................

by default the vicidial db comes with ip 10.10.10.15, run the below command to update to your current server ip and just press enter
/usr/share/astguiclient/ADMIN_update_server_ip.pl --old-server_ip=10.10.10.15

........................................................................................................

updating the music on hold configuration to work with asterisk

.......................................................................................................

vi /etc/asterisk/musiconhold.conf

change the below settings

[old-default]

(to)

[default]

(and)

[old-quiet]

(to)

[quiet]

.......................................................................................................

Intallation completed  give reboot to update the settings

reboot

.......................................................................................................

Once server up  run the below command to make sure the vicidial installation is perfect.
screen -list

If the installation is done without any error you should get 9 sockets as shown below (if you enable email queue you should get 10 socket , email queue is not covered in this doc check the doc folder for more)

There are screens on:
    4090.asterisk   (Detached)
    4077.ASTfastlog (Detached)
    8325.ASTsend    (Detached)
    8322.ASTupdate  (Detached)
    4004.astshell20110228193500     (Detached)
    8334.ASTVDremote        (Detached)
    8328.ASTlisten  (Detached)
    12192.ASTVDadapt        (Detached)
    8331.ASTVDauto  (Detached)
    9 Sockets in /var/run/screen/S-root.

.......................................................................................................

Trouble shoot

.......................................................................................................

If the 9 screens are not running as shown above check the logs for the issues

tail -f -n 50 /var/log/asterisk/messages

tail -f -n 50 /var/log/messages

more /var/log/dmesg

tail -f -n 40 /etc/httpd/logs/error_log

tail -f -n 40 /var/log/maillog

tail -f -n 40 /var/log/cron

tail -f -n 40 /var/log/mysqld.log

Now its time to purchase the vicidial manager manual and Agent manual for Configuration and Administration

Link to purchase vicidial manual LINK

.......................................................................................................

The above guide is based on the below documents and links

.......................................................................................................

http://downloads.vicidial.com/vicidial/trunk/docs/SCRATCH_INSTALL.txt

http://ray-solomon.com/vicidial.html

http://download.vicidial.com/ubuntu/VICIdial_for_Dummies_20100331.pdf