Speed Up Windows 8 and 8.1

This tutorial will also work for Windows 8.1.

Today we are going to share a detailed guide which will help you in making Windows 8 faster and improve your system performance. It'll help you in disabling unnecessary eye candy effects such as shadows, animations, etc. Also you'll be able to disable unwanted programs and services which start automatically with Windows.
So if you want to tweak Windows 8 and want to make it super fast, check out following simple steps:

STEP 1: Apply Registry Tweaks

We are providing a ready-made Registry script in this step which will tweak some settings in Windows 8 Registry to make Windows faster. It'll reduce timeout values, set Windows to automatically end not responding tasks, make menus to show faster upon clicking and tweak various other settings.
Simply download the zip file given in following topic, extract it and you'll get "Registry Tweaks to Make Windows Faster.reg" file. Run the file and it'll ask for confirmation, accept it:

Download Windows 8 Registry Tweaks Collection
The zip file also contains an uninstallation registry script to restore all default settings.

STEP 2: Customize System Properties to Disable Shadows and Animations

By default Windows shows many eye candy effects such as animations, shadow effects, etc to enhance user interface. You can turn off these kind of effects to speed up system performance.
1. Press "Win+R" keys together to open RUN dialog box. Now type sysdm.cpl and press Enter. It'll open System Properties window.

2. Now go to "Advanced" tab and click on "Settings" button present in "Performance" section.

3. It'll open a new window. Now uncheck following options:

• Animate controls and elements inside windows
• Animate windows when minimizing and maximizing
• Animations in the taskbar
• Fade or slide menus into view
• Fade or slide ToolTips into view
• Fade out menu items after clicking
• Save taskbar thumbnail previews
• Show shadows under mouse pointer
• Show shadows under windows
• Show translucent selection rectangle
• Slide open combo boxes
• Smooth-scroll list boxes

4. Apply the changes and close the window.

STEP 3: Change Folder Options to Disable Unnecessary Features

You can disable a few features of Windows Explorer such as tooltips, etc to improve Explorer functionality:

1. Open My Computer and click on "View" tab present in the Ribbon. Now click on "Options" button present at the end to open Folder Options window.

2. Go to "View" tab and uncheck following options:

• Display file size information in folder tips
• Hide empty drives in the Computer folder
• Hide extensions for known file types
• Show encrypted or compressed NTFS files in color
• Show pop-up description for folder and desktop items

3. Apply changes and close the window.

STEP 4: Disallow Unnecessary Windows Services to Start Automatically

There are many built-in services in Windows which automatically start with Windows and always run in background even if the system doesn't need them. You can disallow many unnecessary services to start automatically with Windows to improve system performance.
Check out following tutorial to learn which services you should disable in Windows 8:
Windows 8 Services Configuration Guide

STEP 5: Disable Unnecessary Programs from Windows Startup

Many 3rd party software add their entries in Windows startup list so that they can automatically run as soon as Windows starts. Many of those startup items are unnecessary and can be removed from startup list to speedup Windows.
Follow these simple steps to disable unwanted startup items in Windows 8:
1. In previous Windows versions the startup items list was present in system configuration manager which can be accessed using msconfig command. But Microsoft has moved the startup items list in Windows 8. Now it can be accessed using Task Manager.
Right-click on Taskbar and select "Task Manager" option. Alternatively, you can directly open Task Manager by pressing "Ctrl+Shift+Esc" keys together.
2. Now go to "Startup" tab and here you can click on the unwanted item and click on "Disable" button to remove it from startup.

Now the disabled program will no longer run whenever you start Windows. It'll only run if you launch it manually.

STEP 6: Remove Sound Notifications of System Events

By default Windows plays sounds for various system events such as error messages, device connect, device disconnect, command success, battery status, UAC prompt, etc.
Sometimes many of these sound notifications might cause a little bit slowness in your system. If you have a slow computer system, you can disable some or all sound notifications in Windows 8 to speedup your computer system:

1. Open Control Panel and click on Sound icon. Alternatively, you can directly open it using mmsys.cpl command.

2. Once you open Sound window, go to "Sounds" tab. Here you can click on desired program event which you want to disable and then select "(None)" from "Sounds" drop-down list.

If you want to disable all sound notifications, select "No Sounds" from "Sound Scheme" drop-down box.

3. Apply the changes and close the window.

STEP 7: A Few More Things to Do to Make Windows 8 Faster

After following all above mentioned steps, you should be able to notice big improvement in your system performance. Apart from these steps, you should also do following things regularly:

• Download and install latest updates using Windows Updates
• Use latest drivers for your computer hardware
• Install only necessary software
• Stay away from transformation packs! Install skins packs recommended by us only
• Use a good antivirus and keep it updated

That's all for now. If you have any suggestion or query, feel free to share it in your comment...

Windows 7 Network Slow – 6 Easy Ways to Make it Fast

Windows 7 got some improved features than Vista including speed of network.  Sometimes you may notice the network slowness compare to XP due to more advanced features and requirements. These 6 easy steps to help solving Windows 7 network slow problem by disabling some features.
Network is a major factor in computing. Windows 7 computers will be slow in accessing shares on old MS Windows servers and non MS Operating systems including Sun and Linux. Accessing data and transferring data over network are still problem in this case. Resolving DNS requests internally (LAN or WAN) and externally (Internet) also could be slow in Windows 7. The following methods I’m listing out is worked for me to speed up Windows 7 networking with NT,2003 and Sun servers.

How to Fix Windows 7 network slow problem?

1) Disable Autotuning
Disabling autotuning will help much on DNS lookup and network discovery. It improves the data transfer speed also over the network. Disabling autotuning in windows 7 is very similar to Windows vista method. Read more here about disabling autotuning in windows vista.
To recap important steps,
Start command prompt as administrator, and follow the commands as shown in below example.

2) Remove RDC ( Remote Differential Compression)
This feature introduced with Windows Vista to transfer data over network in compressed format. The same RDC feature continued in Windows 7 also. Since most of the old operating systems came before vista do not support this RDC feature, it slows down network data transfer in windows 7. You can remove this RDC (Remote Differential Compression) in windows 7 by visiting control panel and programs and features. Click on ‘Turn Windows features on or off’, as shown below.
Remove RDC ( Remote Differential Compression) in Vista

3) Remove IPv6 from network properties.
If your internal or external networks do not  require  IPv6 protocol, better remove it under network connection properties. Keeping IPv6 in your computer sometimes slows down network by trying to register IPv6 addresses, or trying to get IPv6 address, or trying to resolve IPv6. Better remove it if it’s not required.
Remove IPv6 in Windows Vista

4) Clear DNS Cache
You can remove any DNS cache from computer, so next time DNS request will be solved by updated DNS server. This will avoid your computer to try broken or changed DNS records from cache. To clear DNS cache, open command prompt as administrator and type ipconfig /flushdns
Ceaer DNS Cache in Vista

5) Disable Wireless Network and any additional (including Virtual adapters) network adapters.
If you will not be using wireless network or it’s your secondary network, I recommend you to disable wireless network in windows 7 under network connection.  If it’s enabled, windows 7 computer will be trying to connect available wireless network around you, and trying to login though its network. Loading your profiles and start up programs will be slow while booting because of this.

6) Modifying Link Speed & Duplex Value in Network adapter Properties.
This step also helps sometimes when you face problem with windows 7 network slow. I can’t say which option will work better, because it depends on your physical network setup (network adapter, cable type, LAN speed and network switch). By default it is set for Auto Negotiation. But you can play around with Value options and find out which is working better for your computer and network.

I’m sure above steps will help to solve windows 7 network slow. Feel free to suggest any additional steps you did to solve windows 7 network slow, or problems you face to fix it.

How to speed up shutdown time in windows 7

Many of you may have already have your hands on Windows 7 and must be exploring it. For those of you who want the shutdown time to be much faster than what it is now, here is a simple registry tweak to make it faster.
Here’s how you can do it.

1. Click on Start and type regedit in search box. Just click on regedit which comes out as search result at top.

 

2. In the regedit, browse to the following Location:

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControl

3. In the right pane, right click on WaitToKillServiceTimeout and click on Modify.

 

 4. Type in a number between 2000-20000 (2-20 seconds) , The lesser number you type, more faster will be shutdown. The default value is 12000. Click on OK.

5. Now Close regedit.

6. Restart your PC and you are done. This must help you improve Windows 7 shutdown time by few seconds.

How to remove IePluginService.exe virus (Removal Guide)

IePluginService.exe is a potentially unwanted program that is designed to protect its bundled programs and make sure they remain installed or unchanged by other third party programs.
The IePluginService.exe program is a part of the “IePlugin control” program, and is developed by Cherished Technology Limited, a company known for their malicious programs.

There are 6 versions of IePluginService.exe in the wild, the latest version being 3.26.5.0. It is started as a Windows Service with the name ‘WPM Service’. During the process’s lifecycle, the typical CPU resource utilization is about 0.0001% including both foreground and background operations, the average private memory consumption is about 3.55 MB with the maximum memory reaching around 6.96 MB. Additionally, typically read and write I/O disk operations is about 0 Bytes per minute for reads and 0 Bytes per minute for writes.
If you have IePluginService.exe program on your system, you will typically see a “IePluginService.exe” processes running in the Windows Task Manager.

IePluginService.exe is typically added when you install another free software (video recording/streaming, download-managers or PDF creators) that had bundled into their installation this program. Very often users have no idea where did it come from, so it’s not surprising at all that most of them assume that IePluginService.exe is a virus.
This program is also bundled within the custom installer on many reputable download sites, so if you have downloaded a software from these websites, chances are that IePluginService.exe was installed during the software setup process.
IePluginService.exe it’s technically not a virus, but it does exhibit plenty of malicious traits, such as rootkit capabilities to hook deep into the operating system, browser hijacking, and in general just interfering with the user experience. The industry generally refers to it as a “PUP,” or potentially unwanted program.

Once installed, IePluginService.exe will change the default search engine and home page in all major web browsers, and if you try to revert to their default settings, this program will not allow you to perform these changes.
IePluginService.exe is bundled within the installer of many toolbars, adware and other potentially unwanted programs, with the sole purpose of making the removal process of this programs more difficult.
Some examples of infections that will install the IePluginService.exe program are: AwesomeHP Toolbar, Sweet-Page Toolbar Platform, Sweet-Page Toolbar, Do-Searches Toolbar and many more programs.

You should always pay attention when installing software because often, a software installer includes optional installs, such as this IePluginService.exe hijacker. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

How to remove IePluginService.exe (Virus Removal Guide)

This page is a comprehensive guide, which will remove IePluginService.exe pop-ups from your computer, and any other adware program that may have been installed during the the setup process.
Please perform all the steps in the correct order. If you have any questions or doubt at any point,STOP and ask for our assistance.
STEP 1: Uninstall IePluginService.exe malicious programs from Windows
STEP 2: Remove IePluginService.exe adware with AdwCleaner 
STEP 3: Remove IePluginService.exe browser hijackers with Junkware Removal Tool
STEP 4: Remove IePluginService.exe virus with Malwarebytes Anti-Malware Free
STEP 5: Double-check for the IePluginService.exe infection with HitmanPro

STEP 1 : Uninstall IePluginService.exe malicious programs from Windows

IePluginService.exe was installed with adware or browser hijacker program that you have recently installed on your computer. In our case IePluginService.exe infection was installed with the MyStart toolbar.
In this first step, we will try to identify and remove any malicious program that might be installed on your computer.

1. To uninstall the IePluginService.exe program from Windows XP, Windows Vista or Windows 7, click the Start button, then click on the Control Panel menu option.
   
   If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for “control panel” .Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control Panelfrom there.
   
2. When the Control Panel window opens click on the Uninstall a program option underPrograms category. This option is shown by the arrow in the image below. If you are using theClassic View of the Control Panel, then you would double-click on the Programs and Features icon instead.
   
3. When the Programs and Features or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and uninstall Wsys Control, Extended Protection, eSave Security Control, WPM Service, sweetpage Browser new tab extension, IePluginService, SupTab and any other recently installed or unknown programs from your computer.
   To check the most recently installed programs, you can click on the “Installed On” column to sort your program by the installation date. Scroll though the list, and uninstall any unwanted or unknown programs
   
   Depending on what program has installed the IePluginService.exe infection, the above program may have a different name or not be installed on your computer. If you cannot find any unwanted or unknown programs on your machine, then you can proceed with the next step.

If you are having issues while trying to uninstall the IePluginService.exe malicious programs, you can use Revo Uninstaller to completly remove the unwated programs from your machine.

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STEP 2: Remove IePluginService.exe adware from your computer with AdwCleaner

The AdwCleaner utility will scan your computer for IePluginService.exe adware, that may have been installed on your computer without your knowledge.

1. You can download AdwCleaner utility from the below link.
   ADWCLEANER DOWNLOAD LINK (This link will automatically download AdwCleaner on your computer)
2. Before starting AdwCleaner, close all open programs and internet browsers, thendouble-click on the AdwCleaner icon.
   
   If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
3. When the AdwCleaner program will open, click on the Scan button as shown below.
   
   AdwCleaner will now start to search for IePluginService.exe malicious files that may be installed on your computer.
4. To remove the IePluginService.exe malicious files that were detected in the previous step, please click on the Clean button.
   
   AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button.

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STEP 3: Remove IePluginService.exe browser hijackers with Junkware Removal Tool

Junkware Removal Tool is a powerful utility, which will remove IePluginService.exe browser hijacker from Internet Explorer, Firefox or Google Chrome.

1. You can download the Junkware Removal Tool utility from the below link:
   JUNKWARE REMOVAL TOOL DOWNLOAD LINK (This link will automatically download the Junkware Removal Tool utility on your computer)
2. Once Junkware Removal Tool has finished downloading, please double-click on the JRT.exe icon as seen below.
   
   If Windows prompts you as to whether or not you wish to run Junkware Removal Tool, please allow it to run.
3. Junkware Removal Tool will now start, and at the Command Prompt, you’ll need to press any key to perform a scan for the IePluginService.exe virus.
   
   Please be patient as this can take a while to complete (up to 10 minutes) depending on your system’s specifications.
4. When the scan Junkware Removal Tool will be completed, this utility will display a log with the malicious files and registry keys that were removed from your computer.
   

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STEP 4: Remove IePluginService.exe virus with Malwarebytes Anti-Malware Free

Malwarebytes Anti-Malware Free utilizes Malwarebytes powerful technology to detect and remove all traces of malware including worms, trojans, rootkits, rogues, dialers, spyware and more.

1. You can download Malwarebytes Anti-Malware Free from the below link, then double-click on the icon named mbam-setup.exe to install this program.
   MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK(This link will open a download page in a new window from where you can download Malwarebytes Anti-Malware Free)
2. When the installation begins, keep following the prompts in order to continue with the setup process, then at the last screen click on the Finish button.
   
3. On the Scanner tab, select Perform quick scan, and then click on the Scan button to start searching for the IePluginService.exe malicious files.
   
4. Malwarebytes’ Anti-Malware will now start scanning your computer for IePluginService.exe as shown below.
   
5. When the Malwarebytes Anti-Malware scan has finished, click on the Show Results button.
   
6. You will now be presented with a screen showing you the computer infections that Malwarebytes Anti-Malware has detected. Make sure that everything is Checked (ticked), then click on the Remove Selected button.
   

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STEP 5: Double-check for the IePluginService.exe infection with HitmanPro

1. You can download HitmanPro from the below link:
   HITMANPRO DOWNLOAD LINK (This link will open a web page from where you can download HitmanPro)
2. Double-click on the file named HitmanPro.exe (for 32-bit versions of Windows) orHitmanPro_x64.exe (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.
   
   Click on the Next button, to install HitmanPro on your computer.
   
3. HitmanPro will now begin to scan your computer for IePluginService.exe malicious files.
   
4. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the Next button, to remove IePluginService.exe adware.
   
5. Click on the Activate free license button to begin the free 30 days trial, and remove all the malicious files from your computer.
   

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Your computer should now be free of the IePluginService.exe infection. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future, and perform regular computer scans with HitmanPro.
If you are still experiencing problems while trying to remove IePluginService.exe virus from your machine, please start a new thread in our Malware Removal Assistance

Remove “file contained a virus and was deleted” (Removal Guide)

If you are seeing a “this file contained a virus and was deleted” message, when trying to download a program using Internet Explorer 8, 9 or 10, then your computer is infected with a ZeroAccessrootkit.

The ZeroAccess trojan is a dangerous threat that has been circulating for several years. In the time that ZeroAccess has been in the wild there have been a number of revisions, with modifications to its functionality, infection strategy and its persistence mechanisms on an infected machine. However, the core purpose has remained: to assume full control of the machine by adding it to the ZeroAccess botnet and to monetize the new asset by downloading additional malware.
Primarily, Trojan ZeroAccess is a kernel-mode rootkit, similar in ethos to the TDL family of rootkits. It uses advanced techniques to hide its presence, is capable of functioning on both 32 and 64-bit flavors of Windows from a single installer, contains aggressive self defense functionality and acts as a sophisticated delivery platform for other malware.

Trojan ZeroAccess remains hidden on an infected machine while downloading more visible components that generate revenue for the botnet owners. Currently the downloaded malware is mostly aimed at sending spam and carrying out click fraud, but previously the botnet has been instructed to download other malware and it is likely that this will be the case again in the future.

The “program contained a virus and was deleted” trojan has been observed being distributed by exploits and programs that promote software-piracy, such as ‘keygens’ and ‘cracks’ (programs designed to bypass software licensing).

To protect itself from being removed, the ZeroAccess rootkit will prevent Internet Explorer 8, 9 and 10 users from downloading any piece of software that might lead to its removal.
When this happens, the Internet Explorer users will see a “filename.exe contained a virus and was deleted” message, which is obviously generated by this infection.

The “file contained a virus and was deleted” infection, will only affect the Internet Explorer users, so if you are using Google Chrome or Mozilla Firefox, you should be able to download any piece of software without seeing this bogus alert.

In order to remove “[filename].exe contained a virus and was deleted” infection and stop this fake message from showing up and blocking software downloads you need to remove the ZeroAccess rootkit from your computer.

“This file contained a virus and was deleted” – Virus Removal Guide

This page is a comprehensive guide, which will remove the “file contained a virus and was deleted” infection from your your computer.

Please perform all the steps in the correct order. If you have any questions or doubt at any pointSTOP and ask for our assistance.
To remove “file contained a virus and was deleted infection by using one of the below methods:
OPTION 1: Remove “file contained a virus and was deleted” virus in Windows regular mode
OPTION 2: Remove “file contained a virus and was deleted” virus with with HitmanPro Kickstart
OPTION 3: Remove “file contained a virus and was deleted” virus with Kaspersky Rescue Disk

OPTION 1: Remove “file contained a virus and was deleted” virus in Windows regular mode

Because this infection will not allow you to download any program while using Internet Explorer, we recommend that you use any other web browser (examples: Firefox, Google Chrome, Opera) to download the below software, or alternatively you can use a USB flash drive to transfer these utilities on the infected computer.

STEP 1: Rename Windows Defender folder to stop the “file contained a virus and was deleted” notification

The ZeroAccess rootkit has corrupted the Windows Defender program, so we will need to temporarily rename its folder.

1. Click on the Start button, select Computer, click on Local Disk (C:), and the click onProgram Files.
2. In the Program Files folder, right-click the Windows Defender folder and select Rename from the context menu.
   
3. Add a unique variation to the filename, such as .old (for example, Windows Defender.old) or something random.
   
4. You should now be able to download the on-demand scanners from this guide. Pleasedownload all the recommended utilities in OPTION 1, and once your downloads have been completed, make sure to rename the Windows Defender folder back to its original filename before running these tools.

STEP 2: Remove “program contained a virus and was deleted” virus with Combofix

Trojan Sirefef may infect your Windows services, so we will need to run Combofix to replace these files.

1. Download Combofix from any of the below links.
   COMBOFIX DOWNLOAD LINK #1 (This link will automatically download Combofix on your computer)
   COMBOFIX DOWNLOAD LINK #2 (This link will automatically download Combofix on your computer)
2. Before running this utiltiy,please follow the below instructions:
   • Close any open browsers.
   • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
     Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection beforeperforming a scan. They can interfere with ComboFix or remove some of its embedded files which may cause “unpredictable results”.
   • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
     Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
     If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
3. Start the Combofix scan:
   1. Double click on ComboFix.exe and then follow the prompts.
   2. Accept the disclaimer and allow to update if it asks.
   3. When finished, it shall produce a log for you.
   4. Restart your computer
   Additional Notes:
   • DO NOT mouse-click Combofix’s window while it is running. That may cause it to stall.
   • DO NOT “re-run” Combofix. If you have a problem, reply back for further instructions.
   • IF after the reboot you get errors about programs being marked for deletion then reboot, that will cure it.

STEP 3: Remove “program contained a virus and was deleted” malicious registry keys with RogueKiller

1. You can download the latest official version of RogueKiller from the below link.
   ROGUEKILLER DOWNLOAD LINK (This link will automatically download RogueKiller on your computer)
2. Double click on RogueKiller.exe to start this utility and then wait for the Prescan to complete.This should take only a few seconds, then click on the Scan button to perform a system scan.
   
3. After the scan has completed, press the Delete button to remove “this file contained a virus and was deleted” malicious registry keys or files.
   

STEP 4: Remove “program contained a virus and was deleted” virus with Malwarebytes Anti-Malware FREE

Malwarebytes Anti-Malware Free is a powerful on-demand scanner which will remove “file contained a virus and was deleted” malicious files from your computer.

1. You can download Malwarebytes Anti-Malware Free from the below link, then double-click on the icon named mbam-setup.exe to install this program.
   MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK(This link will open a download page in a new window from where you can download Malwarebytes Anti-Malware Free)
2. When the installation begins, keep following the prompts in order to continue with the setup process, then at the last screen click on the Finish button.
   
3. On the Scanner tab, select Perform quick scan, and then click on the Scan button to start searching for the “file contained a virus and was deleted” malicious files.
   
4. Malwarebytes’ Anti-Malware will now start scanning your computer for “file contained a virus and was deleted” virus as shown below.
   
5. When the Malwarebytes Anti-Malware scan has finished, click on the Show Results button.
   
6. You will now be presented with a screen showing you the computer infections that Malwarebytes Anti-Malware has detected. Make sure that everything is Checked (ticked), then click on the Remove Selected button.
   
7. Once your computer will restart, open Malwarebytes Anti-Malware and perform a Full System scan to verify that there are no remaining threats.

STEP 5: Remove “file contained a virus and was deleted” infection with HitmanPro

HitmanPro is a cloud on-demand scanner, which will scan your computer with 5 antivirus engines for the “[filename].exe contained a virus and was deleted” infection.

1. Download HitmanPro from the below link, then double-click on it to start this program.
   HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download HitmanPro)
   IF you are experiencing problems while trying to start HitmanPro, you can use the Force Breach mode.To start HitmanPro in Force Breach mode, hold down the left CTRL-key when you start HitmanPro and all non-essential processes are terminated, including the malware process. (How to start HitmanPro in Force Breach mode – Video)
2. HitmanPro will start and you’ll need to follow the prompts (by clicking on the Next button) to start a system scan with this program.
   
   
3. HitmanPro will start scanning your computer for “[filename].exe contained a virus and was deleted” malicious files as seen in the image below.
   
4. Once the scan is complete,you’ll see a screen which will display all the infected files that this utility has detected, and you’ll need to click on Next to remove this malicious files.
   
5. Click Activate free license to start the free 30 days trial and remove all the malicious files from your computer.
   

STEP 6: Fix the Windows Defender with Service Repair by ESET

The ZeroAcess rootkit will corrupt the Windows Defender, Windows Update and Windows Firewall services. To restore these services to their initial configuration, we will run the Service Repair utility by ESET

1. You can download Service Repair utility (from Eset) from the below link.
   ESET SERVICES REPAIR DOWNLOAD LINK (This page will automatically download on your computer ServicesRepair.exe utility from ESET)
2. Double click on ServicesRepair.exe to start this utility, then click on Yes button and allow for your computer to be restarted.
   

STEP 7: Remove “file contained a virus and was deleted” adware from your computer with AdwCleaner.

The AdwCleaner utility will scan your computer and browsers for “file contained a virus and was deleted” adware files and registry keys, that may have been installed on your computer without your knowledge.

1. You can download AdwCleaner utility from the below link.
   ADWCLEANER DOWNLOAD LINK (This link will automatically download AdwCleaner on your computer)
2. Before starting AdwCleaner, close all open programs and internet browsers, thendouble-click on the AdwCleaner icon.
   
   If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
3. When the AdwCleaner program will open, click on the Search button as shown below.
   
   The program will now start to search for adware files that may be installed on your computer. When it has finished it will display a notepad screen that contains a log file of all the adware extensions, files, and registry keys that have been detected. Unless you see a program name that you know should not be removed, please close the Notepad window and continue with the next step.
4. To remove the “file contained a virus and was deleted” malicious files that were detected in the previous step, please click on the Delete button on the AdwCleaner screen.
   
   AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button.
5. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the OK button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.
   Please click on the OK button to let AdwCleaner reboot your computer.

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OPTION 2: Remove “file contained a virus and was deleted” virus with with HitmanPro Kickstart

In this step we will need to create a bootable USB drive that contains the HitmanPro Kickstart program.
We will then boot your computer using this bootable USB drive and use it to clean the infection so that you are able to remove this infection.
You will also need a USB drive, which will have all of its data erased and will then be formatted. Therefore, only use a USB drive that does not contain any important data.

1. Using a “clean” (non-infected) computer, please download HitmanPro Kickstart from the below link.
   HITMANPRO DOWNLOAD LINK (This link will open a download page in a new web page from where you can download HitmanPro Kickstart)
2. Once HitmanPro has been downloaded, please insert the USB flash drive that you would like to erase and use for the installation of HitmanPro Kickstart. Then double-click on the file named HitmanPro.exe (for 32-bit versions of Windows) or HitmanPro_x64.exe (for 64-bit versions of Windows).
   To create a bootable HitmanPro USB drive, please follow the instructions from this video:
   
3. Now, remove the HitmanPro Kickstart USB drive and insert it into the “file contained a virus and was deleted” infected computer.
4. Once you have inserted the HitmanPro Kickstart USB drive, turn off the infected computer and then turn it on. As soon as you power it on, look for text on the screen that tells you how to access the boot menu.
   
   The keys that are commonly associated with enabling the boot menu are F10, F11 or F12.
5. Once you determine the proper key (usually the F11 key) that you need to press to access the Boot Menu, restart your computer again and start immediately tapping that key. Next, please perform a scan with HitmanPro Kickstart as shown in the video below.
   
6. HitmanPro will now reboot your computer and Windows should start normally. Then pleaseMalwarebytes Anti-Malware and HitmanPro, and scan your computer for any left over infections.

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OPTION 3: Remove “file contained a virus and was deleted” virus with Kaspersky Rescue Disk

If any of the above methods did not clean your infected computer, we can use a Kaspersky Rescue Disk Bootable to clean the Windows registry and to perform a system scan to remove the “file contained a virus and was deleted” virus.
To create a bootable Kaspersky Rescue Disk, we will need the following items:

• A clean (non-infected) computer with Internet access
• A blank DVD or CD
• A computer with a DVD or CD burner

STEP 1: Download and create a bootable Kaspersky Rescue Disk CD

1. You can download Kaspersky Rescue Disk utility from link below:
   KASPERSKY RESCUE DISK DOWNLOAD LINK (This link will automatically download Kaspersky Rescue Disk (kav_rescue_10.iso) on your computer.)
2. To create the bootable rescue disk, we will need to use the ImgBurn program. You can download ImgBurn from the below link, then install this program.
   IMGBURN DOWNLOAD LINK (This link will open a new page from where you can download the ImgBurn program)
3. Insert your blank DVD or CD in your burner, then start ImgBurn and click on the Write image file to disc button.
4. Under Source click on the Browse for file button, then navigate to the location where you previously saved the Kaspersky Rescue Disk utility (kav_rescue_10.iso), then click on the Writebutton.
   
   That’s it, ImgBurn will now begin writing your bootable Kaspersky Rescue Disk.

STEP 2: Start your computer using the Kaspersky Rescue Disk

1. Once you’ve got the Kasperky Rescue Disk in hand, insert it into the infected computer, and turn off and then turn it on again.
2. As soon as you power it on, you will see a screen that tells you to press any key to enter the menu, so please tap any key to boot your machine from the Kaspersky Rescue Disk.
   
3. In the next screen, you will need to chose a language, then you click on Kaspersky Rescue Disk. Graphic Mode and press ENTER, to start the Kaspersky Rescue Disk.

STEP 3: Scan your system with Kaspersky Rescue Disk

1. Within a few short seconds you should see the full working environment, with the Kaspersky Rescue Disk screen front and center as shown below.
   
2. Switch tabs over to the My Update Center, and then click the Start update button to load the latest anti-virus definitions. Please be patience while this process its completed.
   
3. Switch back over to the Objects Scan tab, select the drives you want to scan, and then click the Start Objects Scan button.
   
4. When Kaspersky Antivirus will detect the “file contained a virus and was deleted” virus, you’ll be prompted to select an action. When this happens, please select Quarantine or Delete to remove this infection from your computer.
   
5. When the antivirus scan has completed, you can restart back into Windows regular mode, by clicking on the Kaspersky Start button  (lower left corner), and selecting Restart.
   Once your computer will start in Windows regular more, download Malwarebytes Anti-Malware and HitmanPro, and scan your computer for any left over infections.

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Your computer should now be free of the “file contained a virus and was deleted” infection. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still experiencing problems while trying to remove “[filename].exe contained a virus and was deleted” from your machine, please start a new thread in our Malware Removal Assistanceforum.